Frequently Asked Questions

Everything you need to know

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What are the three ways to use HydroVita ONE?

HydroVita ONE is designed for three practical uses: generating hydrogen-rich water in the cup, generating in compatible bottled water with the detachable base, and use with the hydrogen inhalation accessory. One device gives you flexibility for home, work and travel.

What water can I use?

Use clean drinking water. Filtered, bottled and mineral water are all suitable options.

For the best experience, avoid carbonated drinks, juice, milk, flavoured liquids and water with a high salt content.

Can I use hot water?

Use cool or room-temperature drinking water. Do not use water above 60°C, as high temperatures may affect the device and its performance.

How long does one generation cycle take?

One standard hydrogen-generation cycle takes around 10 minutes. Once the cycle is complete, your hydrogen-rich water is ready to drink.

How long does hydrogen last after generation?

Molecular hydrogen is a gas and its concentration gradually decreases after generation. For the freshest experience, drink the water soon after the cycle finishes.

Does hydrogen water taste different?

Hydrogen water has no added flavour. It should taste like the water you started with, so the taste may vary slightly depending on your water source.

Can I use HydroVita ONE every day?

Yes. HydroVita ONE is designed to fit easily into an everyday hydration routine.

It is not a medical device and is not intended to diagnose, treat, cure or prevent any condition.

How do I clean HydroVita ONE?

Rinse the bottle with clean water after use and follow the device’s cleaning cycle when needed. Avoid harsh cleaners.

Do not place the electronic base in a dishwasher or submerge it in water. Wipe the base with a soft, lightly damp cloth only.

How do I charge the bottle?

Charge HydroVita ONE using the supplied charging cable. Make sure the charging port and cable are dry before connecting power.

Do not use the device while it is charging.

Do you ship across Australia, and is there a guarantee?

Yes. We offer shipping across Australia. HydroVita ONE also comes with a 30-day guarantee, so you can try it with confidence.

If you need help with an order, contact our support team and include your order number.

Can I run more than one generation cycle?

Yes. After one 10-minute generation cycle has finished, you can start another cycle using the same water.

For best device care, do not run more than three consecutive 10-minute cycles with the same cup of water.

What should I do before using HydroVita ONE for the first time?

Before first use, we recommend preparing the device with 30–40°C warm water.

Run the generation process for around 30 minutes in total (up to three consecutive cycles), then discard the water. This initial preparation helps condition the system for the best possible hydrogen-generation performance.

Use warm water only—do not use water above 60°C.

HYDROVITA ONE

Ready for fresher hydrogen-rich water?

One portable system for fresh hydrogen-rich water, bottled-water use and hydrogen inhalation.

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